Terms & Conditions


Terms & Conditions



Welcome to Bright Doors.in! Your one-stop shop for premium doors that elevate the look of your home. Before embarking on your door-renovation journey with us, kindly take a moment to review these Terms & Conditions (“Terms”). By accessing or using our website, you agree to be bound by these Terms.

Acceptance of Terms

Your use of the Website and Services constitutes your acceptance of these Terms. You represent and warrant that you are of legal age to enter into this agreement and have the legal capacity to do so. We reserve the right to modify these Terms at any time. Please regularly review these Terms for any updates. Your continued use of the website after the posting of any modifications constitutes your acceptance of such modifications.

Jurisdictional Issues

Bright Doors currently ships products only within India. All transactions and interactions are governed by Indian laws. Individuals accessing the Website from outside India do so at their own initiative and are responsible for compliance with local laws.

Communication

By using the Website or Services, you consent to receive electronic communications from us. We may communicate with you by email, WhatsApp, phone, or other electronic means. You agree that all agreements, notices, and disclosures that we may provide to you electronically satisfy any legal requirement that such communications be in writing.

Use of the Website

You are granted a limited, non-exclusive, non-transferable license to access and use the website for your personal, non-commercial purposes. You agree not to use the website for any illegal or unauthorized purpose, including:

  • Infringing on any intellectual property rights of Bright Doors.in or any third party.
  • Transmitting any viruses, malware, or other harmful code.
  • Attempting to gain unauthorized access to the website or its servers.
  • Interfering with the use of the website by others.
  • Using the website for any commercial purpose without our express written consent.

Product Purchases

  • All product descriptions, specifications, and prices are subject to change without notice.
  • Orders placed through the website are subject to availability and acceptance by Bright Doors.in. We reserve the right to reject any order at our sole discretion.
  • All prices are quoted in Indian Rupees (INR) and are inclusive of applicable taxes.

Online Payment & Transaction Security

  • All payments must be made through the secure payment gateway on the Bright Doors website. We accept major credit cards, debit cards, and popular online payment services.
  • We do not accept payments via any other method, including cash on delivery (COD) or direct bank transfers.
  • Bright Doors takes reasonable security measures to protect your online payment information and transactions. However, no website or online transmission is completely secure, and we cannot guarantee the security of your information.

Order Cancellation & Refund Policy

Bright Doors reserves the right to cancel orders under certain circumstances, such as:

  • Inability to meet order requirements due to product availability or other reasons.
  • Non-compliance with our policies.
  • Suspected fraud or unauthorized activity.

Customers may also cancel orders within 1 hour of placing the order. Refunds will be processed in accordance with our Refund Policy available here: [Refund Policy]. All returns must be authorized by Bright Doors.in before you return the product.

Shipping & Delivery

  • We offer free standard shipping to most locations within India. However, additional charges will apply for remote areas, hilly regions, or locations with limited accessibility. You can easily check estimated delivery times and eligibility for your specific location by entering your pincode on the product page.
  • Please note that certain remote areas may not be covered by our delivery network. You’ll be notified during checkout if your pincode falls within a restricted area.
  • Additional information and exceptions are outlined in our Shipping Policy available here: [Shipping Policy].
  • Customers are responsible for verifying shipping addresses and providing clear instructions for delivery personnel.

Installation

  • We currently do not offer installation services. However, most of our doors are designed for easy self-installation with the provided instructions and minimal tools. We also offer detailed installation guides and instructions on our website to assist you.
  • If you prefer professional installation, we recommend contacting a local carpenter, handyman, or contractor familiar with door installation.

Returns & Damaged Goods

  • We only accept returns if the product has manufacturing defects.
  • Customers may return unused and undamaged products within 7 days of receipt for a full refund or exchange.
  • All returned items must be in their original packaging with all accessories and documentation.
  • To initiate a return, please contact our Customer Support team for instructions.
  • Customers are responsible for shipping costs associated with returns, unless the product has manufacturing defects.
  • For damaged or defective items, please notify us within 24 hours of receipt for replacement or refund.
  • Please refer to our Returns & Refunds Policy for more details on return guidelines, processing times, and exceptions.

Dispute Resolution

We strive to resolve disputes amicably. Please contact our Customer Support team to raise any concerns. If unresolved, parties may seek legal remedies in accordance with Indian laws.

Privacy Policy

We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details about how we collect, use, and disclose your data: [Privacy Policy].

Force Majeure

We will not be responsible for any delay or failure to perform our obligations under these Terms due to causes beyond our reasonable control, such as acts of God, natural disasters, strikes, or government regulations.

Intellectual Property

All content on the website, including text, graphics, logos, images, and software, is the property of Bright Doors.in or its licensors and is protected by Indian copyright and trademark laws. You agree not to copy, modify, distribute, or exploit any of the content without the express written permission of Bright Doors.in.

User-Generated Content (UGC)

  • Right to Use UGC: By submitting a review or photo to Bright Doors (website, email, social media, etc.), you grant the company a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, publish, and translate such content in connection with marketing and promotional activities.
  • Editing Rights: Bright Doors reserves the right to edit or modify UGC for clarity, length, or to comply with social media platform guidelines. However, the company will strive to maintain the overall content and message.
  • Attribution: When possible, Bright Doors will provide attribution to the customer who submitted the UGC (e.g., username, initials).
  • Opt-Out Option: You can include a statement allowing customers to opt-out of having their UGC used for marketing purposes. This can be done by contacting Bright Doors through a designated email address.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or practices of these websites. We encourage you to review the terms and conditions and privacy policies of any third-party websites you visit.

Warranties & Disclaimers

Bright Doors.in products are warranted to be free from defects in materials and workmanship for a period of 1 year from the date of purchase. This warranty does not cover normal wear and tear, misuse, or damage caused by accidents. BRIGHT DOORS.IN MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Limitation of Liability

BRIGHT DOORS.IN WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE WEBSITE OR PRODUCTS.

Indemnification

You agree to indemnify and hold harmless Bright Doors, its officers, directors, employees, and agents, from and against any and all claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Website or Services, your violation of these Terms, or your infringement of any third-party rights.

Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms constitute the entire agreement between you and Bright Doors with respect to your use of the Website and Services, and supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of laws provisions. Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Bangalore, Karnataka, India.

Contact Us

If you have any questions or concerns about these Terms, please contact us at support@brightdoors.in or +91 63666 99020.

Thank you for choosing Bright Doors.in! We hope you have a smooth and enjoyable experience with us.