Privacy Policy
Protecting your privacy is a top priority at Bright Doors. We respect your right to privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website or use our services.
Data Collection:
We collect the following types of information:
- Information you provide to us: This includes your name, email address, phone number, shipping address, billing information, and any other information you provide when you create an account, place an order, subscribe to our newsletter, or contact us.
- Information we collect automatically: This includes information about your device, browser, IP address, operating system, pages visited, time spent on our website, and other browsing data. We collect this information using cookies and other tracking technologies.
1.1 Comments:
When you leave comments on our site, we collect the data shown in the comments form, and after approval of your comment, your profile picture is visible to the public in the context of your comment.
1.2 Media:
We recommend removing embedded location data (EXIF GPS) from images before uploading them to our website. This protects your privacy and prevents others from extracting location information from your photos.
1.3 Rating and Reviews:
We may collect ratings and reviews, including images and videos, from Google services like Google Maps and post them on our website. This helps us showcase real customer experiences and build trust with potential buyers.
1.4 Use of Customer Information:
- Collection of UGC: State that Bright Doors collects reviews and photos submitted by customers.
- Purpose of Use: Explain that UGC is used for marketing and promotional activities on the company website and social media channels.
- Data Security: Reassure customers that Bright Doors takes appropriate measures to protect their personal information, including contact details associated with UGC.
Data Retention:
- We retain comments and their metadata indefinitely to recognize and approve any follow-up comments automatically.
- For registered users, we store personal information provided in their user profiles. You can access, edit, or delete your information at any time (except usernames). Website administrators can also view and edit this information.
- We keep data of your previous transactions and orders, including product details, prices, dates, payment history, etc., for internal record-keeping and legal purposes.
Data Usage:
We use your information for the following purposes:
- To process and fulfill your orders
- To provide customer support
- To personalize your experience on our website
- To send you marketing communications (with your consent)
- To improve our website and services
- To analyze website traffic and user behavior (anonymously)
- To detect and prevent fraud
- To comply with legal requirements
Data Sharing:
Bright Doors will not use your personal information for any purpose other than to complete transactions and provide the services you requested. We do not rent, sell, or share your personal information with third parties without your consent.
We may share your information with the following third parties only to complete your transactions:
- Payment processors to process your payments
- Shipping companies to deliver your orders
- Marketing partners to send you marketing communications (with your consent)
- Analytics providers to analyze website traffic and user behavior (anonymously)
- Other third parties as necessary to comply with legal requirements or enforce our Terms of Service
Cookies and Tracking:
We use cookies and other tracking technologies to personalize your experience, improve our website, and provide targeted advertising (if you consent). You can control cookies through your browser settings.
1.3 Cookies:
- You can opt-in to save your name, email address, and website in cookies for your convenience when leaving comments. These cookies expire after one year.
- Login cookies and screen options cookies are used for login functionality and display preferences. Login cookies last for two days, and screen options cookies last for a year.
- An additional cookie is used when editing or publishing articles, expiring after one day.
1.4 Embedded content from other websites:
Articles on our site may include embedded content from other websites (e.g., videos, images, articles). These websites may collect data about you, use cookies, embed additional tracking, and monitor your interaction with that content, even if you have an account and are logged in to that website.
Data Security:
We take measures to protect your information from unauthorized access, use, or disclosure. These measures include:
- Secure password storage
- Encryption of sensitive data
- Regular security updates
- Access controls
User Rights:
You have the following rights regarding your personal information:
- Access your personal information
- Correct any inaccuracies
- Delete your personal information
- Object to the processing of your information
- Restrict the processing of your information
- Data portability
Contact Us:
If you have any questions or concerns about our Privacy Policy, please contact us at support@brightdoors.in or +91 63666 99020.
Updates to Our Privacy Policy:
Our privacy policy is subject to change regularly/periodically, without notice. To ensure the updates on changes, kindly review the privacy policy periodically.
Additional Notes:
- This Privacy Policy does not apply to our business partners, franchisees, associates, or other third parties. Please review their individual privacy policies.
- We encourage you to review this Privacy Policy periodically for any updates or changes.
- If you have any questions about our privacy practices or wish to exercise your data rights, please do not hesitate to contact us. We are committed to transparency and protecting your privacy.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.